SPECIFIC GOAL AND OBJECTIVE: TO PROVIDE THE CUSTOMER WITH A QUALITY PRODUCT, ON TIME DELIVERY, AT A FAIR AND COMPETITIVE PRICE
At Flexoplate Inc., quality is an integral part of our operations. Quality begins at the top and continues throughout the entire organization.
Quality starts with the sales and sales service department from the moment an order is taken. It extends to the products and to the services that we provide to our customers. Our commitment to quality follows through until the customer has used and is satisfied with our product.
Our sales representatives and sales service representatives are knowledgeable about the customers they serve.
Our production people route the jobs through every job with the individual customers specifications and capabilities in mind.
Each department in our plant works on each job with the customers' requirements in mind. Every job is checked and approved after each process is completed.
Errors are scrapped and reworked along the way.
Raw materials are inspected and controlled in their respective departments. A constant check insures that we are using only the highest quality materials available. We keep in close contact with our suppliers to keep abreast of the latest product developments which may enhance our customers needs.
Before a job leaves our plant, one final check is made, and compared to the order as it was written. This ensures we have accomplished what we were asked to do. Our people have the authority to reject a job which does not completely satisfy the customers requirements.
The goal of Flexoplate Inc. is to maintain the highest quality standards possible. We will continually work to accomplish this goal.
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